FAQ: Need Help? Check Spam for support@biggreenexchange.com


Email Whitelist Instructions

 Email Whitelist Instructions

Your providers do the best they can to keep spam out, but sometimes the systems they use mistakenly catch good mail along with it.

So- We ask that you add us to your trusted list of senders, contacts or address book. All also known as "Whitelisting."

If you do not see an email from support@biggreenexchange.com in your Inbox, my email may have mistakenly been sent to your spam folder.

Please open your spam folder and if you find an email from support@biggreenexchange.com open it and mark it as "Not spam" and then add support@biggreenexchange.com to your contacts.

NEXT: Click on the providers or software you use to see how to make sure you get the mail from you have asked for.


Is your email client or spam filter not listed?

If support@biggreenexchange.com is being filtered, try adding to your Address Book or Contact list.

If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist

If you do not readily find an email from support@biggreenexchange.com...

Please check your Gmail Spam Folder:

  1. - If you see the email from support@biggreenexchange.com: Open the Email.
  2. - Click the button on the toolbar, labeled Not spam

Next please, add support@biggreenexchange.com to your Contacts list:

(2 minutes ago)



  Filter messages like these


  Add support@biggreenexchange.com to Contacts list  

  Delete this message

  1. - Open the email from support@biggreenexchange.com.
  2. - Click the drop down arrow next to "Reply" in the upper right side the email from header.
  3. - Click the "Add support@biggreenexchange.com to Contacts List" from the list that appears.
  4. - If support@biggreenexchange.com does not appear in the dropdown list? Then you probably have already added support@biggreenexchange.com to Contacts.

Gmail Mobile App

- If you are using the Gmail Mobile App on your mobile device, please open the app now.

If you are using Gmail Tabs such as "Promotions" please open your Promotions tab in Gmail.

If you do not find an email from support@biggreenexchange.com, please check the Spam Folder:

    1. When you find the email from support@biggreenexchange.com
    2. Tap the menu icon - top right.
    3. Then select Move to.

    1. Then select Primary from the list.

This way you will always see support@biggreenexchange.com in your Primary Inbox tab...

NOTE: My Preferred Folder does not exist by default in Gmail. It is there as an example only since custom folders must be created by the user.

Last updated on : 23/11/2017